Order Processing:

Please allow 2-4 business days to process your order. Expect an email within 5-7 business days to let you know your order is on the way!

Standard shipping is FREE on all U.S. orders over $75. During high volume periods, expedited shipping may not be available.

We ship to all 50 U.S. states and territories, APO/FPO/DPO addresses, and Canada. The shipping methods offered during checkout will differ based on your shipping address.

Custom items are final sale. Custom orders may take up to 4-5 days to ship.

Flat Rate Shipping:

Orders are generally processed and shipped within 2-4 business days . A flat rate shipping fee applies most orders.

All shipping addresses

The following shipping address requirements are applicable to all destinations:

• Sono Graphics does not provide address validation services. Therefore, it is the customer’s responsibility to provide an accurate shipping address.

Delivery to a PO box

• Delivery to a PO box is advised only for destinations in the United States. For other countries, delivery to a PO box is not advisable and is at the customer’s own risk.
• PO boxes come in various sizes, so it’s the customer’s responsibility to ensure that the ordered product will fit in their PO box. The largest available box measures 12" x 22.5", so products exceeding these dimensions cannot be shipped to a PO box.
• PO box addresses are not supported by Express Delivery  If a customer submits an order with Express Delivery and enters a PO box address, it will be imported as a standard order.
• The correct address formatting guidelines should be followed when a shipment is directed to a PO box:
  • First name: John (matching the name on the box)
  • Last name: Smith (matching the name on the box)
  • Address 1: PO Box 1776
  • Zip code: 28034
  • City: Dallas
  • Country: United States
• Note: Deliveries to a PO box might encounter delays or issues, even when the address guidelines are followed. There are potential delivery risks when using a PO box, as the delivery guarantee is smaller compared to door delivery. Please note that if the address guidelines aren’t followed, or if order tracking confirms successful delivery, we won’t be able to offer compensation.

Requirements for home delivery  

For a successful home delivery, the following should be provided:

1. Recipient’s name (matching the name on the apartment building)
2. Street address and house number
3. Apartment number (if applicable)
4. Floor number (optional)
5. Zip code
6. City & State