I wouldnt recommend because the shirts are expensive and we cant even return them unless damaged. Waste of money. I have MS and twitch and it is sad that if a mistake was made when ordering there is nothing that can be done.
Hi Regina, thank you for sharing your experience. Our return policy, including the fact that all items are made to order and sizing selected at checkout can't be exchanged, is listed on our Return Policy page, in our FAQ page, and on every product page, where we also remind shoppers to double-check their size before completing checkout.
While our policy doesn't require it, we did offer a generous courtesy discount as a goodwill gesture to help get you into the correct size.
As a small business run by a full-time sonographer, I'm always happy to help, even when it means taking a loss, because the relationship with my customers matters to me. Feel free to reach out anytime at mail@sono-graphics.com.
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I wouldnt recommend because the shirts are expensive and we cant even return them unless damaged. Waste of money. I have MS and twitch and it is sad that if a mistake was made when ordering there is nothing that can be done.
Hi Regina, thank you for sharing your experience. Our return policy, including the fact that all items are made to order and sizing selected at checkout can't be exchanged, is listed on our Return Policy page, in our FAQ page, and on every product page, where we also remind shoppers to double-check their size before completing checkout.
While our policy doesn't require it, we did offer a generous courtesy discount as a goodwill gesture to help get you into the correct size.
As a small business run by a full-time sonographer, I'm always happy to help, even when it means taking a loss, because the relationship with my customers matters to me. Feel free to reach out anytime at mail@sono-graphics.com.